MSC Industrial Supply Co. Zone Manager - Can be based out of Illinois, Indiana, or Michigan in Chicago, Illinois

Build a better career with MSC.

Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services.

Requisition ID : 750

Employment Type : Full Time

Job Category : Sales / Business Development

Work Location : Chicago, IL

State or Province : Illinois (US-IL)

Potential Work Location : United States : Illinois : Chicago


Ensures maximum market growth and the creation/fostering of a high growth environment. Develops and directs branch management team within assigned Zones(s) to maximize utilization of market potential and ensure the achievement of corporate goals. Participates in teams that develop Sales Team and/or Company-wide Initiatives


  • Provides leadership to Sales/Branch Managers in all phases of management and MSC culture throughout their zone(s).

  • Uses internal and external resources to analyze and assess Market potential and create strategic plans to maximize profits while minimizing expenses and achieving zone sales/profit goals.

  • Develops and cultivates good customer relations via face to face contact. Responds to customers’ needs, consistent with MSC standards, culture, and business practices. Creates solutions to customers’ needs/problems.

  • Participates/encourages quality assessment, profitability, and improvement activities.

  • Reviews and recommends sales reporting to ensure the availability of relevant data to maximize utilization of zone on potential and meeting corporate sales goals.

  • Prepares the annual revenue and expense budgets and manages expenditures to ensure compliance with approved budgetary constraints. Takes corrective action as needed.

  • Identifies and participates in the development and implementation of new value adds for the company.

  • Develops and tailors Market strategy in alignment with and to enhance MSC corporate marketing strategy.

  • Ensures all MSC market channels are fully utilized in the Zone.

  • Develops and Maintains vendor relations to enhance MSC goodwill/name recognition.

  • Acts responsibly as a senior manager level job in a public company.

  • Ensures zone functions cross-functionally with other MSC departments and initiatives.

  • Manages the implementation of plans to increase market share within the zone.

  • Drives interactive communication within the zone to ensure proper information is disseminated correctly and feedback and mentoring is a continuous part of the communication within the zone.

  • Develops and implements plans to attract, retain, and develop associates in sales and sales management throughout the zone.

  • Performs all duties inherent in the role of MSC Manager as defined by the MSC Code of Conduct including hiring, termination, review, and development of associates.


  • A Bachelor’s Degree or the equivalent and a minimum of seven years progressively more responsible outside sales experience including a minimum of four years’ progressive sales management experience in multiple locations are required.


  • Experience selling and managing sales in a business to business environment are required.

  • Excellent planning, budgeting, and forecasting P&L skills are required.

  • Strategic planning experience is required.

  • Excellent recruiting and hiring skills are required.

  • A valid driver’s license and the ability to travel is required.

  • Basic computer literacy is required.

  • Excellent oral and written communications skills are also required.


  • A valid driver’s license and the ability to travel is required.


People. Collaboration. Insight. That’s how you build something that works.

Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.

As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.

If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.