MSC Industrial Supply Co. Business Intelligence - Project Delivery Manager in Davidson, North Carolina

Build a better career with MSC.

Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services.

Requisition ID : 178

Employment Type : Full Time

Job Category : Information Technology

Work Location : Davidson, NC (CSC)

State or Province : North Carolina (US-NC)

Potential Work Location : United States : North Carolina : Davidson

BRIEF POSITION SUMMARY: Responsible for managing the workload and staff associated with delivery of Business Intelligence / Analytic projects from conception to final delivery. Position provides leadership across business functional teams to promote value of data science, analytics and reporting while empowering, coaching and motivating business and IT associates.DUTIES and RESPONSIBILITIES:

  • Leads and promotes project activities of the Business Intelligence Delivery Team in the effective delivery of information to cross functional business users.

  • Directs Business Intelligence/Data Warehouse development teams in the areas of scheduling, technical direction, future planning and standard development practices.

  • Manages vendors, full time staff and consultants across multiple locations through business analysis, system analysis and application development activities.

  • Operates cross functionally as well as manages projects simultaneously and assumes responsibility for the appropriate architecture and technical implementation.

  • Collaborates directly with the business and IT Team to conceive and implement innovative and scalable solutions to satisfy various business challenges and objectives.

  • Meets scheduled milestones to ensure project/program objectives are met in a timely manner.

  • Leverages in-depth knowledge of the principles, theories, practices and techniques for managing all activities from design, development, implementation and transition to steady state.

  • Develops bench strength within assigned team and develop successors.

  • Leads and performs product evaluations and proof of concepts for new/emerging technology Business Intelligence/Analytic solutions to advance the maturity of MSC’s Business Intelligence landscape.

  • Acts as internal consultant to advocate, mentor and change agent for new implemented systems, applications, tools and technology with special emphasis on Business Intelligence, data management and data warehouse.

  • Performs all duties inherent in the role of an MSC Manager as defined by the MSC Code of Conduct including hiring, termination, review and development of associates.

  • Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.

  • Participation in special projects and performs additional duties as required


  • Bachelor’s degree in Computer Science, Engineering, Information Systems or other related field required. Master’s Degree a plus.

  • 5 years of Business Intelligence application delivery experience including managing teams in systems analysis, business analysis, systems architecture, and development.

  • 5 years of experience developing Business Intelligence/Analytic solutions based on major ERP Platforms (SAP-preferred, Oracle, Infor).

  • 5 years of experience with major Business Intelligence/Analytic packages (SAP Business Objects, PowerBI, Tableau, MicroStrategy, Oracle OBIEE, IBM Cognos).

  • 5 years of multi-source Data Integration experience (multiple source types), ETL and near real-time.

  • Experience with any of major relational databases such as SQL Server/APS, HANA, Oracle, DB2 required.

  • Strong understanding of Business Intelligence/Analytic data modeling techniques, use cases and algorithms.

  • Minimum of 3 years of experience managing associates is required.

  • Exposure to practical application of advanced analytical, predictive and data science concepts.

  • PMP certification or equivalent a plus


  • Strong leadership, management, relationship and team building skills required.

  • Ability to interface and build relationships with the user community is required.

  • Ability to motivate and drive teams to successful delivery of projects and solutions required.

  • Excellent communication and presentation skills required.

  • Excellent time management, project management, and organizational skills are required. PMP certification or equivalent a plus.

  • Strong background in Business Intelligence and Data Warehousing concepts, applications, tools and technologies required.

  • Strong understanding of analytical/statistical concepts with the ability to explain in business-friendly terms.

  • Ability to design, develop, integrate and implement complex Business Intelligence/Analytic packages and solutions is required.

  • Strong practical knowledge of traditional and agile SDLC methodologies required.

  • Proficient in Microsoft Project, Word, Excel, PowerPoint and Visio.

OTHER REQUIREMENTS:A valid driver’s license and the ability to travel up to 10% of the time is required.


People. Collaboration. Insight. That’s how you build something that works.

Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.

As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.

If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.