MSC Industrial Supply Co. Account Executive - Grand Rapids, MI in Grand Rapids, Michigan
Build a better career with MSC.
Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services.
Requisition ID : 752
Employment Type : Full Time
Job Category : Sales / Business Development
Work Location : Grand Rapids, MI
State or Province : Michigan (US-MI)
Potential Work Location : United States : Michigan : Grand Rapids
BRIEF POSITION SUMMARY - Grand Rapids, MI The Account Executive’s primary goal is to organically generate sales by nurturing existing customer relationships and prospecting for new customers. The Account Executive will provide world class account management, acting as a liaison between the company and a group of customers. The Account Executive should have proven strategic sales strategies, with a proven track record of success prospecting, penetrating, managing and closing customers. Works as part of a collaborative team to drive sales by focusing on acquisition, development, retention and management of strategic clients in designated territories.DUTIES and RESPONSIBILITIES:
Penetrates accounts at both the functional and Executive level, working with District leaders and industry experts to design superior solutions for customers current and future needs.
Provides cross-territory technical and sales expertise when needed.
Instrumental in execution of MSC Collaboration projects and cross selling activities.
Acts as a role model for all sales associates and consistently demonstrates MSC values and financial achievement.
Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills.
Must achieve sales plan and account retention target.
Identify and grow opportunities within the district through collaboration with Strategic Accounts, National Account, MSC sales, and Sales Management to insure growth achievement.
Effectively communicate initiatives between multiple contacts within a customer
Maximize the percentage of productivity through the utilization of multiple MSC Solution channels.
Develops world class relationships with customers and delivers key components of the sales strategy, while being initiative to solve customer’s needs.
Has in-depth experience, knowledge and skills in acquiring customers by exceeding their requirements.
Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest products and services. Sells with goals of exceeding departmental financial and division targets.
Stays aware of the competitive landscape and emerging technologies to best position MSC in the marketplace.
Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations.
Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
Retains customer base by delivering and ensuring a superior customer experience.
Maintains accurate and quality sales records and prepares sales and activity reports as required.
Responsible for successful implementation of major company programs and initiatives.
Assists or conducts prospect/customer surveys and conversions and set up of new customer locations.
Secures and submits customer orders for processing utilizing wireless ordering technology.
Develops pricing strategy for non-contract customers in conjunction with activities in accordance with company policies and corporate business conduct guidelines.
Submits in timely manner, in the format requested, all written reports as required by management.
Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.
Participation in special projects and performs additional duties as required.
EDUCATION and EXPERIENCE:
High school diploma or equivalent is required.
Two to four year college degree preferred.
Minimum of 3+ years outside direct sales/service experience preferred.
4 years of Industry experience preferred.
Experience in account retention and account penetration (expansion of sales within existing accounts); must be able to verify sales successes.
Proven track record in new account acquisition, account retention and account penetration (expansion of sales within existing accounts).
High degree of integrity and ability to develop customer relationships required.
Demonstrated ability to resolve problems and develop action plans
Technical product knowledge preferred - relevant to the markets being served, including but not limited to fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing, etc.
Requires ability to read technical material and develop analysis regarding the same
Must exhibit excellent verbal and written communication skills, as well as excellent listening, presentation and questioning skills
Computer literate (MS Word, Excel, PowerPoint, email) and ability to acclimate to PC based order entry system and wireless, hand held scanners
Must exhibit basic math skills and ability to organize and manage time appropriately.
A valid driver’s license.
Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required.
Job entails frequent lifting, bending and stretching.
Ability to move product weighing up to 60 pounds.
People. Collaboration. Insight. That’s how you build something that works.
Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.
As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.
If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.
Equal Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.