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MSC Industrial Supply Co. Analytics Lead, Customer Supply Chain Solutions in Melville, New York

Build a better career with MSC.

Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.

Requisition ID : 4726

Employment Type : Full Time

Job Category : Supply Chain Operations

Work Location : Melville, NY (CSC)

State or Province : New York (US-NY)

Potential Work Location : United States : New York : Melville


The Analytics Lead, Customer Inventory Solutions will build data-driven analytical models to support product enhancement and expansion opportunities for MSC’s customer inventory management capabilities.

As a key member of the Customer Solutions Strategy team, the lead will develop an analytical framework to support a data driven approach to quantify and prioritize innovations that help customers productively manage indirect spend and realize measurable savings in total cost of ownership.


  • Support the development of MSC’s Inventory Solutions Roadmap by matching short and long-term capability needs with customer’s evolving supply chain needs in Indirect Procurement.

  • Work with MSC Customer Solutions leadership to bring to market new solutions and improvements to existing offerings by collaborating with IT, Sales, Marketing, Supply Chain, Customer Support and 3rd party providers to prioritize and develop product enhancements.

  • Design and develop reusable analytical models to blend, cleanse and transform transactional and non-transactional data in multiple formats from multiple sources to provide insights on existing solutions and to proactively identify opportunities to improve data quality and applicability to prescribe actionable recommendations

  • Develop and manage delivery of data-driven insights through interactive dashboards to senior leaders and customer-facing field teams

  • Partner with senior leaders to identify opportunities to implement analytics solutions to drive performance and speed to revenue.

  • Executes on initiatives that lead to better understanding of customer experience and identifying opportunity areas to improve customer service and value realization

  • Collaborate cross-functionally to identify, research, prioritize and solve problems that maximize impact and value for all stakeholders.

  • Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.

  • Participation in special projects and performs additional duties as required


  • A Bachelor’s degree in Business, Statistics, Supply Chain or Engineering or a related field is required

  • Master’s degree in Business, Engineering or a related field is preferred.

  • Minimum of two years of experience in working with technical, business and design teams is strongly preferred.

  • High proficiency in developing analytical data models, predictive models and interactive visualizations using tools such as Alteryx, Tableau, Qlik or similar is required.

  • Proficiency with R is preferred.


  • Ability to toggle between strategic and detail-oriented thinking

  • Advanced critical thinking, analysis, problem solving and synthesis skills

  • Very strong analytical and data visualization skills.

  • Superior communication and presentation skills required

  • Excellent time management and organizational skills required

  • Skilled in planning, organizing and project management

  • Self-driven and able to work both independently and as part of a team


  • A valid driver’s license and the ability to travel up to 10% of the time are required.


People. Collaboration. Insight. That’s how you build something that works.

Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.

We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.

If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.