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MSC Industrial Supply Co. Sr. Sales Consultant, Key Account in Pittsburgh, Pennsylvania

Build a better career with MSC.

Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.

Requisition ID : 4409

Employment Type : Full Time

Job Category : Sales / Business Development

Work Location : Pittsburgh, PA

State or Province : Pennsylvania (US-PA)

Potential Work Location : United States : Pennsylvania : Pittsburgh

As a Sr. Key Account Sales Consultant, you’ll use your competitive spirit and intellectual sharpness to manage and retain select key accounts by maximizing sales opportunities and profits through customer assessments, cost savings delivery and continuous improvement reviews. In this critical role you will collaborate with the team to introduce new improvement opportunities in procurement, management and application of products purchased for indirect spend.


Translate your pursuit of a challenge and keen insight of market drivers into sales that advance customer’s success as a business … and of MSC’s success as an industry leader.

  • Apply your distinct perspective to align our unique insights to address customer’s priorities and reframe how they view their business.

  • Build strategic account plans by thoroughly understanding customers’ value propositions, key business objectives and the customer and industries they serve.

  • Leverage Subject Matter Experts to assess and identify improvement opportunities as it pertains to procurement, inventory management and application of product in the indirect supply chain and sell MSC’s differentiated solutions where applicable.

  • Develop and maintain relationships with senior-level managers in Operations, Supply Chain, Procurement and Engineering at each key account, conduct Continuous Improvement Reviews and attain status of trusted advisor by leveraging data and teaching customers new ways to improve processes, productivity and remove costs.

  • Partner with Business Development team to assist in closing new business and effectively onboard customers.

  • Collaborate with National Account Manager to achieve overall National Account strategy by communicating environment, account plan and opportunities.

  • Share newsworthy market insights with customers to educate them on issues/outcomes and help them avoid potential landmines.

  • Leverage individual value drivers by developing a clear strategy for engaging critical stakeholders including linking supplier capabilities to specific, individual stakeholder objectives.

  • Incorporate economic drivers and apply deep knowledge of customer’s industry in the context of the current market climate and competition to make informed inferences about their business.

  • Leverage facts from research, benchmark data, and best demonstrated practices to introduce new ideas that challenge the status quo and reveal to customer high costs they may have been incurring.

  • Tailor presentations and commercial insight to customer’s industry, company and contact and deliver relevant messages based on current industry trends that will impact their business.

  • Must use our Customer Relationship Management (CRM) tool – (SFDC) and adhere to prescribed actions under the MSC Sales Management Standards.

  • Drive deal momentum and take control of the purchasing process by guiding the customer on next steps and anticipated roadblocks and use best demonstrated practices to align stakeholders and drive consensus to your proposal.

  • Identify and arm the mobilizer (influence and power beyond title) with toolkit to sell MSC’s solutions throughout their organization.


The intellectually agile and professionally driven sales professional we seek should have these skills and competencies.

  • Self-motivated to achieve specific sales and performance goals, with a demonstrated track record of excellent sales, negotiation, relationship building and closing skills and techniques

  • At least 5 years proven track record of sales and marketing success preferred with 2 years in industrial/manufacturing/distributing sales experience.

  • Solid history of decision making, taking accountability, ability to create constructive tension and align stakeholders involved in the decision-making process to drive consensus to MSC solutions

  • Track record of meeting and exceeding agreed upon sales plan, with a demonstrated competitive spirit and ability to overcome obstacles to success

  • Recognized as a knowledgeable, trusted advisor on the industries served by our customers

  • Strong interpersonal skills along with attention to detail and follow through

  • Drives results

  • Customer focus

  • Teaching for differentiation

  • Tailoring for resonance

  • Taking control

  • Decision quality

  • Collaborates

  • Develops talent

  • Communicates effectively

  • Instills trust

  • Action oriented

  • Manages conflict

  • Situational adaptability

  • Bachelor’s degree in business or equivalent experience

  • Proficiency in Microsoft Office Suite with experience

  • Valid driver’s license capable of driving up to several hours each day and ability to travel

  • Ability to lift up to 50 lbs. and perform physical activity such as pushing, pulling, bending, and climbing


People. Collaboration. Insight. That’s how you build something that works.

Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.

We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.

If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.